Inside the Executive Exchange

"Not only have we started and closed business because of these events, we've met new partners, we've made new relationships, and you know what, I've met a lot of friends along the way. If your business is contact center related, and you're not involved with CCW, it's a big miss."
- Five9, multi-year CCW Sponsor

CCWomen

A community created by women, for women and allies.

CCWomen is all about equity and inclusion. Everyone is welcome to attend our events.

Our purpose is to support, celebrate, and connect women and allies.

Our mission is to revolutionize the customer contact industry through community, one woman at a time. We’re here to build a stage for you to stand on.

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CCW Digital

The World's Largest & Most Influential Customer Service Online Platform - CCW Digital - is the global online community and research hub of more than 159,000+ customer contact members.

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CMP Research

CMP Research is an independent research and insights product that helps strategic customer contact leaders make better decisions faster. Signature research, case studies, and data-driven benchmarks enable leaders to innovate, advance, and compare their function’s performance and provide decision-support in an uncertain and ever-changing customer service climate.

Join CMP Research’s sessions at Customer Contact Week and take advantage of all CMP Research has to offer by adding on a certification for Contact Center Agents and Contact Center Leadership.